Slipio support

For help with Slipio, email support@slipio.com. Please write from the email address on your Slipio account, so we can find it.

Signing in

• Forgot your password? Use Forgot password on the sign-in screen. We email you a single-use link.
• Signed up with Google? Use the Google button on the sign-in screen. Your account has no Slipio password.
• Lost your authenticator? Sign in with one of the recovery codes you saved when you turned on two-step sign-in. If you have lost those too, email us: for your security we check that a request comes from the account's owner before changing anything.

Deleting your account

You can delete your account yourself, in the app or on the web. The steps, what is deleted and what is kept are on Delete your account. If you cannot sign in, email us from the account's email address and we will help.

Privacy requests

To see, download, correct or delete your data, or to ask about how it is used, see the Privacy Policy or email support@slipio.com.

Reporting an AI reply

If a reply from Slippy, the AI chat, is wrong, offensive or unsafe, use Report on the reply itself. It tells us which reply and why, and the report is kept for our team to review.

Responsible play

Slipio's predictions are estimates, not certainties, and Slipio does not take bets. If betting elsewhere is causing you harm, free and confidential help is available, for example from BeGambleAware. In Slipio, Account, then Responsible Play has more.

Policies

Read the Privacy Policy and the Terms of Service. Slipio is operated by MUSMARORTH LIMITED, 37A Tower Road, Epping, CM16 5EN, United Kingdom.