Terms of Service
The short version. Slipio gives you football analytics: model probabilities, statistics, Prediction Sets and an AI chat. They are estimates and can be wrong. Slipio is not a bookmaker: it does not take bets, hold money or pay winnings, and nothing in it is betting, financial or professional advice. You must be 18 or over. Nothing in these terms takes away rights you have by law.
1. Who we are
Slipio is operated by MUSMARORTH LIMITED, a company registered in England and Wales under company number 17433939, 37A Tower Road, Epping, CM16 5EN, United Kingdom ("Slipio", "we", "us"). You can contact us at support@slipio.com. These terms are an agreement between you and us. By creating an account or using Slipio you accept them. Our Privacy Policy explains how we handle your personal data.
2. Who can use Slipio
You must be 18 or over to use Slipio. By creating an account you confirm that you are, and the Android app asks you to confirm it before it opens. Slipio is offered in every country where Google Play and the web make it available. You must not use Slipio where the law does not allow it.
3. Your account
- Give accurate details when you sign up, and keep your email address up to date so you receive account emails.
- Keep your password and two-step sign-in codes to yourself. You are responsible for what happens in your account unless it is our fault. Tell us straight away at support@slipio.com if you think someone else has used it.
- An account is for one person. Do not share it, sell it or create accounts to get around an allowance or a suspension.
4. What Slipio provides
Slipio provides football analytics: fixtures and statistics, probabilities from our statistical models, match intelligence, Prediction Sets (groups of model predictions for upcoming matches, built to your preferences, which you can follow and see graded against the final results), a published record of the model's past predictions, alerts about teams, players and competitions you follow, and Slippy, an AI chat about your Prediction Sets. Features can differ between the web app and the Android app.
5. Predictions are estimates
Every probability, prediction, Prediction Set and explanation in Slipio is an estimate made by statistical models and software from the data available at the time. Football is uncertain: a likely outcome often does not happen, data can be late, incomplete or wrong, and a model can be wrong. We do not promise that any prediction will be correct, and past results do not guarantee future ones. Decide for yourself what, if anything, to do with what you read.
6. Slipio is not a bookmaker
Slipio does not take or place bets, hold or transfer money for betting, pay winnings or offer gambling of any kind. Nothing in Slipio is betting, financial, investment or professional advice, and Slipio does not promise any financial return. If you choose to bet elsewhere, that is your decision and your responsibility, under that operator's rules. If betting is causing you harm, free and confidential help is available: in Slipio, open Account, then Responsible Play.
7. The AI chat
- Slippy's replies are generated automatically and can be wrong, incomplete or out of date, even when they sound confident. Check anything important.
- Slippy uses an AI service from OpenAI, so it opens only after you agree to that. The Privacy Policy explains what is sent and how to withdraw.
- If a reply is wrong, offensive or unsafe, report it with Report on the reply. Do not use the chat to try to make it produce harmful content.
8. Free use, plans and allowances
- A free account lets you browse Slipio, with previews of some features. Building Prediction Sets and the AI chat need a paid plan. What each one includes is shown before you choose it.
- Each paid plan includes a number of Prediction Sets per monthly period, counted from the day your plan started. Building a Prediction Set uses one. Asking about a Prediction Set you already have does not. The app shows how many you have left, and asks before a change that would use one.
- Unused Prediction Sets do not carry over to the next period and have no cash value.
- We may change what the free account and each plan include. If a change reduces what you have already paid for, it applies from your next renewal, and we tell you before it does.
9. Paying for a plan
- Where plans are sold. When paid plans are offered, they are sold on the Slipio website and paid through Stripe. The Android app does not sell plans, and Google Play does not bill for Slipio.
- Price. The price, the billing period (monthly or yearly) and what the plan includes are shown before you pay, including any taxes.
- Renewal. A plan renews automatically at the end of each billing period, at the price shown when you bought it unless we tell you about a change in advance, until you cancel it.
- Cancelling. You can cancel at any time in Account, then Plan & Billing, then Cancel plan. You keep the plan until the end of the period you have paid for, you are not charged again, and we email you a confirmation. Deleting your account cancels a plan bought on the website straight away, and your access ends with the account.
- Refunds and your right to cancel. If you are a consumer, you may have a legal right to cancel a purchase within a set period, and rights if a service is not as described. These terms do not limit those rights. To ask about a refund, email support@slipio.com.
10. Acceptable use
When you use Slipio, do not:
- break the law or help anyone else to;
- access accounts, systems or data you are not allowed to, or test, probe or attack Slipio's security;
- scrape, copy, resell or redistribute Slipio's data, predictions or content, or use automated means to collect them, except as the features themselves allow;
- overload or disrupt the service, or get around allowances, limits or access controls;
- send content that is unlawful, abusive, hateful or that infringes someone else's rights;
- present Slipio's content as your own, or imply that Slipio endorses you.
11. Your content
What you write to Slippy, your settings and the Prediction Sets you build remain yours. You give us permission to store and process them only as needed to provide Slipio to you, as described in the Privacy Policy, including sending chat text to OpenAI if you agreed to that. When you delete your account, this permission ends, except for the anonymous records described on Delete your account.
12. Our content and third-party data
Slipio's software, design, models, predictions, text and brand belong to us or our licensors. You may use them for your own personal, non-commercial use of Slipio. Football data comes from third-party providers and remains theirs. Team and competition names and badges belong to their owners and are used only to identify them. Slipio is not affiliated with or endorsed by any club, league or competition.
13. Availability and changes
We work to keep Slipio available and accurate, but it may sometimes be unavailable, slow or wrong, for example during maintenance or when a data provider fails. We may change, add or remove features. If we stop offering a plan you pay for, we will tell you in advance and it will not renew.
14. Suspension, ending and deleting your account
- You can stop using Slipio at any time and delete your account yourself. See Delete your account.
- We may suspend or close an account that seriously or repeatedly breaks these terms, puts other people or the service at risk, or where the law requires it. Unless it would be unlawful or unsafe, we will tell you why and give you a chance to respond.
15. Our responsibility to you
We provide Slipio with reasonable care and skill. Nothing in these terms excludes or limits our liability where the law does not allow it, including for death or personal injury caused by our negligence, for fraud, or your rights as a consumer.
Within what the law allows, we are not responsible for losses that were not foreseeable, for losses from decisions you make based on Slipio's predictions or AI replies (including any bets you place elsewhere), or for events outside our reasonable control. Slipio is for personal use, so we are not responsible for business losses. Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
16. Law and disputes
These terms are governed by the laws of England and Wales, and the courts of England and Wales deal with any dispute. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in its courts. If you have a complaint, please contact us first at support@slipio.com so we can try to put it right.
17. Changes to these terms
We may update these terms, for example when we change Slipio or the law changes. We will publish the new version here with its effective date and, if a change matters to you, tell you in the app or by email before it takes effect. If you do not agree to the new terms, you can stop using Slipio and delete your account.
18. Contact us
MUSMARORTH LIMITED, 37A Tower Road, Epping, CM16 5EN, United Kingdom. Email support@slipio.com.